Degraded Dashboard View for 3DS Details in Payment Timeline

Update timeline

1. investigating Mar 16, 2026, 02:42 PM UTC

   Status: Investigating We are experiencing issues with the Dashboard Payment Timeline when accessing 3DS information. Payment processing is not impacted. Affected components Primer Dashboard (Degraded performance)

2. identified Mar 16, 2026, 02:48 PM UTC

   Status: Identified We have identified the cause of the issue and are working to have it fixed. Affected components Primer Dashboard (Degraded performance)

3. monitoring Mar 16, 2026, 02:57 PM UTC

   Status: Monitoring We have fixed the issue, and the Dashboard Payment Timeline for 3DS is no longer impacted. We continue to monitor it and will provide another update, shortly. Affected components Primer Dashboard (Operational)

4. resolved Mar 16, 2026, 03:11 PM UTC

   Status: Resolved All services are within normal levels. Affected components Primer Dashboard (Operational)