Prepr experienced a major incident on July 7, 2026, lasting 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2026, 02:24 PM UTC
We have confirmed an issue affecting the availability of our services. Our team is actively investigating and working to restore normal operation as quickly as possible. We apologize for the inconvenience and will provide another update as soon as more information is available.
- resolved Jul 07, 2026, 02:33 PM UTC
We have now fully resolved the incident affecting our services. All systems have recovered and are operating normally. We will continue to monitor the environment closely to ensure ongoing reliability and to address any potential follow-up issues. We sincerely appreciate your patience and understanding while we worked to restore normal service.