Prepr incident

Service disruption affecting multiple Prepr services

Major Resolved View vendor source →

Prepr experienced a major incident on July 6, 2026, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 12:50 PM UTC
Resolved
Jul 06, 2026, 07:19 PM UTC
Duration
6h 28m
Detected by Pingoru
Jul 06, 2026, 12:50 PM UTC

Update timeline

  1. investigating Jul 06, 2026, 12:50 PM UTC

    Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.

  2. investigating Jul 06, 2026, 01:16 PM UTC

    All core services are now back online and operating in a minimal state. For most customers, logging in to Prepr and editing content is available again. We continue to closely monitor the situation and will provide another update as soon as we have more information. Thank you for your patience.

  3. resolved Jul 07, 2026, 06:19 AM UTC

    We’ve now resolved the incident. All services are operating normally. If you’re still experiencing any issues, please contact our support team. Thank you for your patience.