Prefect incident

Elevated API Error Rates

Minor Resolved View vendor source →

Prefect experienced a minor incident on May 17, 2026 affecting Cloud Orchestration and Cloud Automations and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2026, 12:14 AM UTC
Resolved
May 17, 2026, 12:44 AM UTC
Duration
29m
Detected by Pingoru
May 17, 2026, 12:14 AM UTC

Affected components

Cloud OrchestrationCloud AutomationsCloud Events/LogsDocs (Prefect Cloud)

Update timeline

  1. investigating May 17, 2026, 12:14 AM UTC

    We're investigating elevated API error rates beginning around 8:00 PM eastern. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription

  2. investigating May 17, 2026, 12:14 AM UTC

    We're investigating elevated API error rates beginning around 8:00 PM eastern.

  3. investigating May 17, 2026, 12:24 AM UTC

    Error rates are improving. The team is continuing to investigate.

  4. investigating May 17, 2026, 12:24 AM UTC

    Error rates are improving. The team is continuing to investigate.

  5. monitoring May 17, 2026, 12:37 AM UTC

    Error rates have returned to normal. The team is monitoring.

  6. monitoring May 17, 2026, 12:37 AM UTC

    Error rates have returned to normal. The team is monitoring.

  7. resolved May 17, 2026, 12:44 AM UTC

    API error rates are back to normal and stable. Our team appreciates your patience.