Prefect incident

Flow Runs Crashing on Modal Push Work Pools

Resolved after 22 minutes, affecting Orchestration, on October 16, 2026.

identified Oct 16, 2026, 08:08 PM UTC

Since 18:00 UTC on October 16, most flow runs on Modal push work pools crash during infrastructure startup. Affected runs move from Pending to Crashed with the message "sandbox exited with non-zero code 137." We have tracked the issue to an upgrade in the Modal client library and working to roll back.

Started
Oct 16, 2026, 08:08 PM UTC
Resolved
Oct 16, 2026, 08:31 PM UTC
Duration
22m
Detected by Pingoru
Oct 16, 2026, 08:08 PM UTC

Affected components

Orchestration

Update timeline

  1. identified Oct 16, 2026, 08:08 PM UTC

    Since 18:00 UTC on October 16, most flow runs on Modal push work pools crash during infrastructure startup. Affected runs move from Pending to Crashed with the message "sandbox exited with non-zero code 137." We have tracked the issue to an upgrade in the Modal client library and working to roll back.

  2. resolved Oct 16, 2026, 08:31 PM UTC

    This incident has been resolved and Modal push pools are fully operational.

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