Precisely experienced a critical incident on April 14, 2025 affecting GeoTAX, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2025, 04:13 PM UTC
Dear GeoTAX.com customer, We are currently experiencing technical issues which may prevent you from accessing GeoTAX.com. Our Emergency Response Team is investigating to determine the full scope of the outage and are working to restore the operation of GeoTAX.com. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely GeoTAX Team
- resolved Apr 14, 2025, 05:05 PM UTC
Dear GeoTAX.com customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely GeoTAX Team