Precisely incident

Catalog and Governance Services Unavailable - Permission Errors

Major Resolved View vendor source →

Precisely experienced a major incident on April 1, 2026 affecting Data Integrity Suite for Government, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 07:03 PM UTC
Resolved
Apr 02, 2026, 12:17 AM UTC
Duration
5h 13m
Detected by Pingoru
Apr 01, 2026, 07:03 PM UTC

Affected components

Data Integrity Suite for Government

Update timeline

  1. investigating Apr 01, 2026, 07:03 PM UTC

    Data Integrity Suite for Government is experiencing service disruptions in Catalog and Governance components due to permission errors. Users in the USG1 region may be unable to access these services. Our team is actively investigating and will provide updates within 30 minutes.

  2. investigating Apr 01, 2026, 07:53 PM UTC

    Update: We have identified recent changes as the likely cause of the Catalog and Governance service disruption in Data Integrity Suite for Government. We are now rolling back those changes to restore service. We will share another update once rollback is complete and service health is confirmed.

  3. investigating Apr 01, 2026, 09:53 PM UTC

    Resolved: The issue affecting Catalog and Governance services in Data Integrity Suite for Government has been fixed. Access and permissions are now operating normally. We will continue to monitor closely to ensure stability.

  4. resolved Apr 02, 2026, 12:17 AM UTC

    This incident has been resolved.