Practice Fusion incident
EHR is online but some users may experience issues with e-prescribing
Minor Vendor's status page →
Resolved after 51 minutes, affecting eRx, on October 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
eRx
Update timeline
- investigating Oct 08, 2025, 09:03 PM UTC
We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.
- identified Oct 08, 2025, 09:14 PM UTC
We are aware of an issue impacting e-prescribing controlled substances. ID.me is having issues on their end preventing controlled medications from being sent from Practice Fusion.
- monitoring Oct 08, 2025, 09:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 09:55 PM UTC
This incident has been resolved.
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