Resolved after 6 hours 41 minutes, on October 15, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 15, 2025, 04:55 PM UTC
We’re currently experiencing an issue with our phone system, and inbound/outbound calls may not be working at this time. Our team is working with our phone provider to restore service as quickly as possible. Please visit help.practicefusion.com to start a live chat or create a support case for immediate assistance.
- investigating Oct 15, 2025, 05:45 PM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2025, 07:40 PM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2025, 09:37 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 15, 2025, 10:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 11:37 PM UTC
This incident has been resolved.
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