Practice Fusion experienced a major incident on November 14, 2025 affecting Login and eRx and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
LogineRxChartingDocumentsLaboratory & Radiology
Update timeline
- investigating Nov 14, 2025, 02:36 PM UTC
We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.
- identified Nov 14, 2025, 02:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 14, 2025, 03:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 03:15 PM UTC
This incident has been resolved.