Practice Fusion experienced a critical incident on January 15, 2026 affecting Login and eRx and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
LogineRxChartingDocumentsLaboratory & Radiology
Update timeline
- investigating Jan 15, 2026, 07:41 PM UTC
We are aware that users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.
- monitoring Jan 15, 2026, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 08:14 PM UTC
This incident has been resolved.