PPRO incident

CAMP | | Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on May 1, 2026 affecting LATAM Billing, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 02:22 PM UTC
Resolved
May 01, 2026, 04:30 PM UTC
Duration
2h 8m
Detected by Pingoru
May 01, 2026, 02:22 PM UTC

Affected components

LATAM Billing

Update timeline

  1. investigating May 01, 2026, 02:22 PM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting LATAM Billing. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved May 01, 2026, 04:30 PM UTC

    This incident has been resolved.