PPRO incident

[External] eps | Raiffeisen Bankengruppe Österreich, HYPO Oberösterreich,Salzburg, Steiermark, Volkskreditbank AG, Posojilnica Bank eGen | Resolved Partial Service Degradation

PPRO experienced a major incident on September 18, 2026 affecting eps, lasting 27m. The incident has been resolved; the full update timeline is below.

Started: Sep 18, 2026, 10:47 AM UTC
Resolved: Sep 18, 2026, 11:14 AM UTC
Duration: 27m
Detected by Pingoru: Sep 18, 2026, 10:47 AM UTC

Affected components

eps

Update timeline

identified Sep 18, 2026, 10:47 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Sep 18, 2026, 11:14 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.