PPRO incident

[External] eps | Oberbank AG, BTV VIER LÄNDER BANK, BKS Bank AG | Resolved Partial Service Degradation

PPRO experienced a major incident on August 17, 2026 affecting eps, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started: Aug 17, 2026, 04:16 AM UTC
Resolved: Aug 17, 2026, 05:49 AM UTC
Duration: 1h 32m
Detected by Pingoru: Aug 17, 2026, 04:16 AM UTC

Affected components

eps

Update timeline

investigating Aug 17, 2026, 04:16 AM UTC

The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
identified Aug 17, 2026, 05:46 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
resolved Aug 17, 2026, 05:49 AM UTC

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.