PPRO incident

Credit Card - Mexico | | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 25, 2026 affecting Credit Card - Mexico, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 03:12 AM UTC
Resolved
Apr 25, 2026, 03:57 AM UTC
Duration
44m
Detected by Pingoru
Apr 25, 2026, 03:12 AM UTC

Affected components

Credit Card - Mexico

Update timeline

  1. identified Apr 25, 2026, 03:12 AM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  2. resolved Apr 25, 2026, 03:57 AM UTC

    The service degradation affecting Credit Card - Mexico has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.