PPRO incident

[External] Swish | Lunar | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 16, 2026 affecting Swish, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 03:36 PM UTC
Resolved
Sep 16, 2026, 06:01 PM UTC
Duration
2h 25m
Detected by Pingoru
Sep 16, 2026, 03:36 PM UTC

Affected components

Swish

Update timeline

  1. identified Sep 16, 2026, 03:36 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Sep 16, 2026, 04:36 PM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Swish extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Sep 16, 2026, 06:01 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.