PPRO incident

[External] Twint | UBS | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 17, 2026 affecting Twint, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 01:55 PM UTC
Resolved
Sep 17, 2026, 02:51 PM UTC
Duration
55m
Detected by Pingoru
Sep 17, 2026, 01:55 PM UTC

Affected components

Twint

Update timeline

  1. identified Sep 17, 2026, 01:55 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. resolved Sep 17, 2026, 02:51 PM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.