[External] MB Way | | Resolved Partial Service Degradation

Update timeline

1. investigating Apr 15, 2026, 09:27 AM UTC

   The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

2. identified Apr 15, 2026, 09:28 AM UTC

   This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

3. monitoring Apr 15, 2026, 09:34 AM UTC

   The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.

4. resolved Apr 15, 2026, 09:36 AM UTC

   The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.