PPRO incident

Transaction Processing Platform | Ideal, Bancontact, P24,Twint, MBWay, Multibanco, Blik, Blikonclik | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 16, 2026 affecting Transaction Processing Platform, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:32 AM UTC
Resolved
Apr 16, 2026, 10:47 AM UTC
Duration
14m
Detected by Pingoru
Apr 16, 2026, 10:32 AM UTC

Affected components

Transaction Processing Platform

Update timeline

  1. investigating Apr 16, 2026, 10:32 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 16, 2026, 10:47 AM UTC

    The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.