Resolved after 9 minutes, on October 23, 2026.
The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
Update timeline
- investigating Oct 23, 2026, 07:12 PM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Oct 23, 2026, 07:14 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring Oct 23, 2026, 07:15 PM UTC
The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
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