PPRO experienced a major incident on April 20, 2026 affecting MB Way, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
MB Way
Update timeline
- identified Apr 20, 2026, 01:55 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Apr 20, 2026, 02:18 AM UTC
The service degradation affecting MB Way has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.