PPRO incident
[External] MB Way | | Resolved Partial Service Degradation
Resolved after 16 minutes, affecting MB Way, on September 14, 2026.
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Affected components
Update timeline
- investigating Sep 14, 2026, 12:41 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting MB Way. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Sep 14, 2026, 12:46 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- monitoring Sep 14, 2026, 12:52 AM UTC
The service degradation affecting MB Way has reportedly been resolved. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.
- identified Sep 14, 2026, 12:55 AM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved Sep 14, 2026, 12:57 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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