PPRO incident

[External] Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation

Major Resolved View vendor source →
Started
May 03, 2026, 01:13 AM UTC
Resolved
May 03, 2026, 02:09 AM UTC
Duration
56m
Detected by Pingoru
May 03, 2026, 01:13 AM UTC

Affected components

Bancontact

Update timeline

  1. identified May 03, 2026, 01:13 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring May 03, 2026, 01:17 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved May 03, 2026, 02:09 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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