PowerSchool experienced a critical incident on November 10, 2025 affecting Schoology, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 10, 2025, 02:28 PM UTC
We are investigating reports of Customers unable to launch apps within Schoology. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- identified Nov 10, 2025, 02:53 PM UTC
The cause of the issue within Schoology has been identified. We are actively coordinating with the Engineering team to implement a resolution. We will continue to share updates as they become available.
- monitoring Nov 10, 2025, 02:59 PM UTC
A fix has been deployed by our Engineering team to address the issue where Customers were unable to launch apps within Schoology. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
- resolved Nov 10, 2025, 04:12 PM UTC
The issue affecting Schoology has been resolved. All services are functional now, and this incident has been closed.