PowerSchool incident

Curriculum & Instruction - Chalk app is down.

Major Resolved View vendor source →

PowerSchool experienced a major incident on November 18, 2025 affecting Curriculum & Instruction, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:40 PM UTC
Resolved
Nov 18, 2025, 08:14 PM UTC
Duration
7h 34m
Detected by Pingoru
Nov 18, 2025, 12:40 PM UTC

Affected components

Curriculum & Instruction

Update timeline

  1. investigating Nov 18, 2025, 12:40 PM UTC

    We are investigating the report where Curriculum & Instructions is currently experiencing issues with chalk app. We are actively investigating the issue and coordinating with our third-party vendor to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution.

  2. identified Nov 18, 2025, 12:43 PM UTC

    The cause of the issue within Curriculum & instructions has been identified. We are actively coordinating with our Vendor to implement a resolution. We will continue to share updates as they become available.

  3. monitoring Nov 18, 2025, 04:30 PM UTC

    A fix has been deployed by our Vendors to address the report where Curriculum & Instructions is currently experiencing issues with chalk app. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

  4. resolved Nov 18, 2025, 08:14 PM UTC

    The issue affecting Curriculum & Instructions has been resolved. All services are functional now, and this incident has been closed.