PowerSchool incident

Schoology learning - Google assignments are returning 503 error

Critical Resolved View vendor source →

PowerSchool experienced a critical incident on November 21, 2025 affecting Schoology, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 06:43 PM UTC
Resolved
Nov 24, 2025, 02:05 PM UTC
Duration
2d 19h
Detected by Pingoru
Nov 21, 2025, 06:43 PM UTC

Affected components

Schoology

Update timeline

  1. investigating Nov 21, 2025, 06:43 PM UTC

    We are currently investigating reports that Google Assignments within Schoology Learning are returning a 503 Service Unavailable error. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

  2. identified Nov 21, 2025, 07:24 PM UTC

    We have identified the cause for the ongoing issue in Schoology Learning and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

  3. monitoring Nov 21, 2025, 07:28 PM UTC

    We have deployed a fix to production that has resolved the issue in Schoology Learning. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  4. resolved Nov 24, 2025, 02:05 PM UTC

    The issue reported for Schoology Learning has been resolved and this incident has been closed