PowerSchool incident

eFinancePlus - Error while accessing Employee Access Center

Critical Resolved View vendor source →

PowerSchool experienced a critical incident on December 8, 2025 affecting eFinancePlus, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 02:08 PM UTC
Resolved
Dec 08, 2025, 04:38 PM UTC
Duration
2h 29m
Detected by Pingoru
Dec 08, 2025, 02:08 PM UTC

Affected components

eFinancePlus

Update timeline

  1. investigating Dec 08, 2025, 02:08 PM UTC

    We are investigating reports where users are receiving 404 error while accessing Employee Access Center within eFinancePlus . We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. identified Dec 08, 2025, 02:59 PM UTC

    We have identified the cause for the ongoing issue in eFinancePlus and are working on deploying a fix to production. We will continue to provide regular updates on our progress.

  3. monitoring Dec 08, 2025, 03:08 PM UTC

    We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  4. resolved Dec 08, 2025, 04:38 PM UTC

    The issue reported for eFinancePlus has been resolved and this incident has been closed