PowerSchool SIS - Users are unable to access application

Update timeline

1. investigating Feb 03, 2026, 06:28 PM UTC

   We are investigating reports of access issue within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

2. identified Feb 03, 2026, 06:48 PM UTC

   The cause of the issue within PowerSchool SIS has been identified as being related to an issue with our networking vendor. We are actively coordinating with the vendor to implement a resolution and will continue to share updates as they become available.

3. monitoring Feb 03, 2026, 07:32 PM UTC

   A fix has been deployed by our Vendors to address the access issue within PowerSchool SIS and customer impact has been mitigated. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

4. resolved Feb 04, 2026, 12:55 PM UTC

   The issue affecting PowerSchool SIS has been resolved. All services are functional now, and this incident has been closed.