PostFinance incident

Service interruption (Portal)

Resolved after 31 minutes, affecting Merchant Portal, on July 13, 2023.

investigating Jul 13, 2023, 10:40 AM UTC

Due to a problem with 3DS (E-Commerce) we had to release a Hotfix. Possibly there might be some performance issues from 10:40 until 11:00 AM

Started
Jul 13, 2023, 10:40 AM UTC
Resolved
Jul 13, 2023, 11:11 AM UTC
Duration
31m
Detected by Pingoru
Jul 13, 2023, 10:40 AM UTC

Affected components

Merchant Portal

Update timeline

  1. investigating Jul 13, 2023, 10:40 AM UTC

    Due to a problem with 3DS (E-Commerce) we had to release a Hotfix. Possibly there might be some performance issues from 10:40 until 11:00 AM

  2. resolved Jul 13, 2023, 11:11 AM UTC

    The Portal is back up running smoothly again.

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