PostFinance incident
Service Interruption of PostFinance E-Commerce Payment Methods
PostFinance experienced a minor incident on August 6, 2026 affecting E-Commerce Payment Processing, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2026, 09:33 AM UTC
We are sorry to inform you that Postfinance Payment Methods (PostFinance Pay, PostFinance Card, PostFinance E-Finance) are temporarily unavailable due to technical issues Details of the interruption: E-Commerce Payment Methods of PostFinance are disrupted Start time: 2026-08-06 08:15 Impacted services: The Following Payment methods are disrupted and might not work: PostFinance Pay, PostFinance Card, PostFinance E-Finance We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.
- resolved Aug 06, 2026, 01:09 PM UTC
We are pleased to inform you that the issue affecting PostFinance Payment Methods (E-Com and POS) has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: 2026-08-07 08:14 AM GMT+2 End time: 2026-08-07 11:58 AM GMT+2 The service is now fully operational. We apologize for any inconvenience caused. We appreciate your patience and understanding.
- resolved Aug 06, 2026, 01:11 PM UTC
We are pleased to inform you that the issue affecting PostFinance Payment Methods (E-Com and POS) has now been fully resolved, and all services have been fully restored. Details of the Interruption: Start time: 2026-08-07 08:14 AM GMT+2 End time: 2026-08-07 11:58 AM GMT+2 The service is now fully operational. We apologize for any inconvenience caused. We appreciate your patience and understanding.