Port.io incident

Hosted by Port integrations fail to start

Minor Resolved View vendor source →

Port.io experienced a minor incident on September 17, 2025 affecting Hosted Integrations and Hosted Integrations, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 02:02 PM UTC
Resolved
Sep 17, 2025, 04:54 PM UTC
Duration
2h 51m
Detected by Pingoru
Sep 17, 2025, 02:02 PM UTC

Affected components

Hosted IntegrationsHosted Integrations

Update timeline

  1. investigating Sep 17, 2025, 02:02 PM UTC

    We are investigating an issue which causes Hosted by Port integrations to start.

  2. investigating Sep 17, 2025, 03:27 PM UTC

    We are continuing to investigate the issue.

  3. identified Sep 17, 2025, 03:47 PM UTC

    The issue has been identified, and a general fix is being implemented. As an immediate workaround, users can perform the following steps: 1. Save an integration settings (Expand an integration modal, switch to the settings tab and press save). 2. Initiate a resync.

  4. resolved Sep 17, 2025, 04:54 PM UTC

    The fix has been deployed, and the incident has been resolved.