Port.io incident

UI Performance Degradation, Action Invocations, User Login and User Sync Issues

Port.io is currently experiencing a major incident affecting Web UI and Web UI and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 03:58 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 23, 2026, 03:58 PM UTC

Affected components

Web UIWeb UIEntities APIEntities APIAutomationsAutomationsAuthenticationAuthentication

Update timeline

  1. investigating Jun 23, 2026, 03:58 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 23, 2026, 04:39 PM UTC

    We are experiencing general system degradation affecting UI responsiveness, login, action invocations, and user sync events. Our team has identified elevated load on a core internal database as a likely contributing factor and is actively working to mitigate it. We will provide updates as the situation develops.

  3. investigating Jun 23, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 23, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jun 23, 2026, 05:18 PM UTC

    We are continuing to investigate this issue.

  6. identified Jun 23, 2026, 05:19 PM UTC

    The issue has been identified and a fix is being implemented.