Port.io incident

Degradation in listing self-service runs of entire org in US

Resolved after 29 minutes, affecting Self-Service Actions, on October 13, 2026.

monitoring Oct 13, 2026, 02:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 13, 2026, 02:07 PM UTC
Resolved
Oct 13, 2026, 02:36 PM UTC
Duration
29m
Detected by Pingoru
Oct 13, 2026, 02:07 PM UTC

Affected components

Self-Service Actions

Update timeline

  1. identified Oct 13, 2026, 02:07 PM UTC

    Loading the list of all self-service action runs containing all users in the organization in the self-service hub is slow and may fail. We have identified the issue, and a fix is being deployed.

  2. identified Oct 13, 2026, 02:08 PM UTC

    ETA for resolution: 20 minutes

  3. monitoring Oct 13, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2026, 02:36 PM UTC

    This incident has been resolved.

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