Port.io incident

Intermittent AI feature failures in EU region

Major Resolved View vendor source →

Port.io experienced a major incident on March 24, 2026 affecting AI, lasting 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 12:10 PM UTC
Resolved
Mar 25, 2026, 11:10 AM UTC
Duration
23h
Detected by Pingoru
Mar 24, 2026, 12:10 PM UTC

Affected components

AI

Update timeline

  1. identified Mar 24, 2026, 12:10 PM UTC

    We are experiencing intermittent issues with AI-powered features in the EU region, including the AI assistant and AI workflow nodes. Some requests may fail or time out. The issue has been traced to our upstream AI infrastructure provider, and we have opened a support case with them. We are actively investigating and will provide updates as we learn more.

  2. resolved Mar 25, 2026, 11:10 AM UTC

    This incident has been resolved.