Poplapay incident

Cellular connection issues

Major Resolved View vendor source →
Started
Apr 21, 2026, 09:57 AM UTC
Resolved
Apr 22, 2026, 05:23 AM UTC
Duration
19h 25m
Detected by Pingoru
Apr 21, 2026, 09:57 AM UTC

Affected components

Telenor

Update timeline

  1. investigating Apr 21, 2026, 09:57 AM UTC

    We are currently investigating issue where some payment terminals using Cellular connections are having issues connecting to payment service provider.

  2. identified Apr 21, 2026, 01:44 PM UTC

    Cellular network provider has confirmed that there was a roaming issue in Finland that should have been fixed today at approximately 15:20. If you are still experiencing issues with your cellular connection we recommend you to reboot you payment terminal.

  3. resolved Apr 22, 2026, 05:23 AM UTC

    This incident has been resolved.

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