Poly incident

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Major Resolved View vendor source →

Poly experienced a major incident on November 6, 2025 affecting Poly Lens, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 03:46 PM UTC
Resolved
Nov 07, 2025, 11:10 PM UTC
Duration
1d 7h
Detected by Pingoru
Nov 06, 2025, 03:46 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Nov 06, 2025, 03:46 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 06, 2025, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2025, 11:10 PM UTC

    This incident has been resolved.