Poly incident

Errors loading devices in EU tenants

Critical Resolved View vendor source →

Poly experienced a critical incident on February 19, 2026 affecting Poly Lens, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 02:27 PM UTC
Resolved
Feb 19, 2026, 06:17 PM UTC
Duration
3h 49m
Detected by Pingoru
Feb 19, 2026, 02:27 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Feb 19, 2026, 02:27 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 19, 2026, 06:17 PM UTC

    This incident has been resolved.