Poly incident

errors when logging into lens.poly.com portal

Minor Resolved View vendor source →

Poly experienced a minor incident on July 22, 2026 affecting Poly Lens, lasting 14h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 10:17 PM UTC
Resolved
Jul 23, 2026, 01:02 PM UTC
Duration
14h 45m
Detected by Pingoru
Jul 22, 2026, 10:17 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Jul 22, 2026, 10:17 PM UTC

    We are currently investigating the issue.

  2. monitoring Jul 22, 2026, 10:40 PM UTC

    a fix is in place, continuing to monitor.

  3. resolved Jul 23, 2026, 01:02 PM UTC

    issue has been resolved