Poly incident

Poly Lens - Site Access (EU-based resources impacted)

Major Resolved View vendor source →

Poly experienced a major incident on June 24, 2026 affecting Poly Lens, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 04:40 PM UTC
Resolved
Jun 24, 2026, 06:22 PM UTC
Duration
1h 42m
Detected by Pingoru
Jun 24, 2026, 04:40 PM UTC

Affected components

Poly Lens

Update timeline

  1. investigating Jun 24, 2026, 04:40 PM UTC

    EU-based Lens system components are experiencing instability. Site access for EU-based users and devices may be affected. Currently US-based resources are operating effectively. Development team is investigating!

  2. identified Jun 24, 2026, 05:41 PM UTC

    Restoration in progress.

  3. resolved Jun 24, 2026, 06:22 PM UTC

    This incident has been resolved.