POLi experienced a major incident on July 11, 2026 affecting BNZ and BNZ, lasting 7h 35m. The incident has been resolved; the full update timeline is below.
Affected components
BNZBNZ
Update timeline
- investigating Jul 11, 2026, 11:21 PM UTC
BNZ is currently experiencing a partial outage impacting Internet Banking, Open Banking, and the BNZ mobile application (iOS and Android). BNZ is investigating the issue. During this time, BNZ may be displayed as "Temporarily Unavailable" in the POLi bank selection list. Further updates will be provided as BNZ shares additional information.
- resolved Jul 12, 2026, 06:57 AM UTC
This incident has been marked resolved by BNZ at Jul 12, 18:20 NZST.