Podium incident

Some Podium Phones are down

Minor Resolved

Podium experienced a minor incident on July 21, 2026 affecting Phones, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 08:34 PM UTC
Resolved
Jul 21, 2026, 08:43 PM UTC
Duration
8m
Detected by Pingoru
Jul 21, 2026, 08:34 PM UTC

Affected components

Phones

Update timeline

  1. investigating Jul 21, 2026, 08:34 PM UTC

    We're seeing a large number of internal errors with Podium Phones causing calls to fail. We're actively investigating and working on a fix to resolve these errors and will provide an update soon

  2. monitoring Jul 21, 2026, 08:39 PM UTC

    We've implemented our fix and are seeing results return to normal. We're continuing to monitor to ensure regular functionality

  3. resolved Jul 21, 2026, 08:43 PM UTC

    Our Podium Phones functionality has fully returned to normal. We apologize for the inconvenience this caused and will be investigating the root cause to ensure similar down time doesn't occur again.