Podium incident

Contact details are not loading

Minor Ongoing

Podium is currently experiencing a minor incident affecting Contacts, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 05:09 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
May 11, 2026, 05:09 PM UTC

Affected components

Contacts

Update timeline

  1. investigating May 11, 2026, 05:09 PM UTC

    We're receiving a large number of failures when attempting to load contact details. We're actively investigating the root cause

  2. identified May 11, 2026, 06:41 PM UTC

    We believe we've identified the root cause of this issue and are working on the best approach to resolution