Podium incident

Some Bulk Messages are failing to send

Minor Resolved View vendor source →

Podium experienced a minor incident on August 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 02:55 PM UTC
Resolved
Aug 17, 2026, 02:55 PM UTC
Duration
—
Detected by Pingoru
Aug 17, 2026, 02:55 PM UTC

Update timeline

  1. resolved Aug 17, 2026, 02:55 PM UTC

    Type: Incident Duration: 43 minutes Affected Components: Bulk Messaging Aug 17, 14:55:15 GMT+0 - Investigating - We're getting unusually high errors of bulk messages failing to send. We've got our engineering team taking a look to remedy this issue as quickly as possible. Aug 17, 15:18:21 GMT+0 - Monitoring - We have implemented a fix and are starting to see these bulk messages start to send out. We'll keep an eye on the progress of bulk messages until we're fully caught up. We'll provide an update once we've done so Aug 17, 15:38:32 GMT+0 - Resolved - This incident has been resolved.