Podium incident

AU Customers having issues answering calls and toggling on call queues

Minor Resolved View vendor source →

Podium experienced a minor incident on August 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 02:23 AM UTC
Resolved
Aug 19, 2026, 02:23 AM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 02:23 AM UTC

Update timeline

  1. resolved Aug 19, 2026, 02:23 AM UTC

    Type: Incident Duration: 4 hours and 21 minutes Affected Components: Phones Aug 19, 02:23:09 GMT+0 - Investigating - We're investigating reports of AU Customers being unable to answer calls, toggle on Call Queues or save call groups. Aug 19, 04:28:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 19, 06:44:37 GMT+0 - Resolved - This incident has been resolved.