PlugPay experienced a notice incident on June 12, 2024 affecting Zaptec Integration, lasting 18h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Zaptec Integration
Update timeline
- investigating Jun 12, 2024, 09:39 PM UTC
Vi opplever for tiden problemer med Kommunikasjonen mellom Zaptec og PlugPay. Dette kan føre til at mange har vansker med å få korrekt status fra ladestasjonene sine. Vi jobber aktivt med å identifisere og løse problemet.
- investigating Jun 13, 2024, 11:10 AM UTC
Melding fra Zaptec: We are seeing drops of OCPP connections. We are currently investigating this issue. This may cause problems with authorization and starting to charge for some users.
- monitoring Jun 13, 2024, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2024, 04:38 PM UTC
This incident has been resolved.