PlugPay incident

Zaptec OCPP disconnections

Major Resolved View vendor source →

PlugPay experienced a major incident on June 20, 2024 affecting Zaptec Integration, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 11:59 AM UTC
Resolved
Jun 20, 2024, 03:01 PM UTC
Duration
3h 2m
Detected by Pingoru
Jun 20, 2024, 11:59 AM UTC

Affected components

Zaptec Integration

Update timeline

  1. investigating Jun 20, 2024, 11:59 AM UTC

    Zaptec are seeing drops of OCPP connections. The are currently investigating this issue.

  2. resolved Jun 20, 2024, 03:01 PM UTC

    This incident has been resolved.