PlugPay incident

Zaptec - Frakoblinger og forsinkelser

Major Resolved View vendor source →

PlugPay experienced a major incident on October 17, 2024 affecting Zaptec Integration, lasting 8h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 09:12 PM UTC
Resolved
Oct 18, 2024, 05:42 AM UTC
Duration
8h 29m
Detected by Pingoru
Oct 17, 2024, 09:12 PM UTC

Affected components

Zaptec Integration

Update timeline

  1. investigating Oct 17, 2024, 09:12 PM UTC

    Zaptec melder at de undersøker forsinkelser i kommunikasjon med ladestasjoner og ladere som mister tilkoblingen til skytjenesten.

  2. resolved Oct 18, 2024, 05:42 AM UTC

    Zaptec har løst problemet. Tilbake til normaldrift.