PlugPay incident

Zaptec WebApi

Notice Resolved View vendor source →

PlugPay experienced a notice incident on August 11, 2025 affecting Zaptec Integration, lasting 19h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 11:13 AM UTC
Resolved
Aug 12, 2025, 06:30 AM UTC
Duration
19h 16m
Detected by Pingoru
Aug 11, 2025, 11:13 AM UTC

Affected components

Zaptec Integration

Update timeline

  1. investigating Aug 11, 2025, 11:13 AM UTC

    Zaptec melder: We are currently experiencing intermittent issues with WebApi, which are under investigation.

  2. investigating Aug 11, 2025, 11:17 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 12, 2025, 06:29 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 12, 2025, 06:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 12, 2025, 06:30 AM UTC

    This incident has been resolved.