Plivo experienced a minor incident on October 26, 2025 affecting SMS, Asia, lasting 12h 38m. The incident has been resolved; the full update timeline is below.
Affected components
SMS, Asia
Update timeline
- identified Oct 26, 2025, 03:35 PM UTC
Dear Valued Customer, We are currently experiencing intermittent issues impacting SMS in India Region. Our Internal team is actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us
- monitoring Oct 26, 2025, 04:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 04:13 AM UTC
This incident has been resolved.