Plivo experienced a notice incident on February 1, 2026 affecting Voice, Asia and SIP Trunking, Asia, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Voice, AsiaSIP Trunking, Asia
Update timeline
- investigating Feb 01, 2026, 01:53 PM UTC
One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com
- investigating Feb 01, 2026, 01:54 PM UTC
We are continuing to investigate this issue.
- resolved Feb 01, 2026, 02:19 PM UTC
The carrier has resolved the issue.